Legal Center
Every agreement and policy that governs Sznmart, in one place. The Terms of Service is the master agreement; each policy below forms part of it. Buyers should start with Terms, Returns and Shipping; sellers should also read the Seller Agreement, Acceptable Use and IP policies.
Terms of Service
The master agreement: accounts, buying in every lane, payments, Credits, disputes and arbitration.
Privacy Policy
What we collect, why, who we share it with, and the rights you have over your data.
Returns & Refunds Policy
The 30-day window on Sznmart Direct items, the minimum standard every seller must meet, and buyer protection.
Shipping & Delivery Policy
Where we ship, what it costs, delivery estimates, and what happens with pre-order and crowdfunding items.
Cookie & Tracking Policy
The cookies and similar technologies we use, by category, and how to change your choices.
Acceptable Use Policy
The conduct rules for buyers, sellers and visitors: auctions, reviews, listings, and platform integrity.
Seller Agreement
Plans and fees, listing standards, fulfilment, payouts, and what happens when things go wrong.
Crowdfunding & Pre-Order Terms
All-or-nothing campaigns, pre-order reservations, delays, cancellations and the 12-month delivery-or-refund backstop.
IP, DMCA & Counterfeit Policy
How to report infringing listings, how to counter-notice, and our zero-tolerance position on counterfeits.